[Note; theese are scribes from the talk, somewhat edited, mainly not, some context may have gone missing, but here are the main directions of tha talk uncencored]

@thinkpublic
@idrysdale

Due to the Tax cuts that are ound to happen in thr future we need to find new ways of co-calloborating.

How can experiances be improved?
when people are having problems with a product, how can one person who is having the problem tell the other recieving person a good description, and how can the person on the other end recieving, revieve in a god way, with aims to make things better?

Sharing discussion around the tables
SJ: angry passengers on the railway, that don’t get answeres. Its a cost issue, and a communication issue, and we all loose money. How canthis be solved; internal communivation and the way the connections to the train system beingtogether

Tre (Mobile opperator). A sales person called and asked if wated a service, i said no, got it anyway, and got a bill. When calling back, i was told to send the entity back. Solution; how can we create a group to “name and shame” companies doing that.


When we have experianced a service, we can enter a discussion with that service provider. It could be a creative spece, its not a city or so, more like plattform, like  a plattform, where you meet on a bridge for a tabtalizing vision.


Co creation, a collaborative plattform
Our platform had the feel of the dinnerparty, and we have tried communicationg that with a film.

We teach the groups we work with with toold for dialogue, converastions, so that we can work with intimate concersations and still bring the information back to the co-operations so that the organisation or company can comit into thinking how to work with the given and current issue.

We use techniques for prototing and and designing. In the Dimentia example we worked for about a month. We worked with four services, and looking over how the services would work. We worked iteratively, almost like beta testing. It alows us to fail early and cheaply without it costing to mucth, and without walking to far down the line. Working iteratively allowed the users to ask questions, very practical and useful, and to see results fast, and see that things are moving. We also need, behind the scenes with the it department, this allowed user question to get answered.

The other technique is observation, a technique to take a step back and seing what happens when we dont talk. We would see what happens, when groups meet, and where the interaction(s) happens. Looking and observing we could capture information in teh nature of theese services.

Taking that information back to the NHS and Charities, we could see how theese services could work from the NHS and Charities part. A clear visualisation of how things could work was in motion, of how to operate and continue working.

Another example is Tim O´rielly who is taking about government as platform, to maintain healthy lives etc. What if we could use City as a platform for living. How can the city support for creative cities, what does the city in perpetual beta look like?